All returns to Volagi Cycles require prior approval and return merchandise authorization (RMA) number. Returns not related to Volagi Cycles error are subject to a 15% restocking fee plus actual freight costs incurred.
All returns must be returned within 30 days of receipt, and goods must be unopened and in new condition. Returned goods must be accompanied by a letter of explanation and copy of the original invoice. Dealer is responsible for any charges resulting from refused COD shipments and will be charged a 15% restocking fee if undeliverable.
Refunds for credit-card purchases will be paid by credit to the same card. Refunds for cash purchases over $50 will be paid by check, which will be mailed from our business office.